Nov
13
New business models are the key to innovation, not new technology. That’s the conclusion of a recent Wall Street Journal CIO article that draws from business guru Mark Johnson’s new book “Reinvent Your Business Model.” Johnson offers several cogent observations on business transformation: (1) a business model is “a representation...
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Nov
05
Singapore’s cityscape is a glimpse into the future, tinged with remnants of a bygone colonial age. Its buildings are tall, bold, and push the boundaries of architectural imagination. The postmodern Supreme Court building (pictured above) is emblematic of Singapore’s emergence as a regional dispute resolution and commercial legal business hub....
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Oct
18
With all the talk of “legal innovation,” it’s remarkably difficult to overcome institutional stasis within a legal organization, regulatory body, law firm, corporate legal department, or law school. The principal reason is the cultural collision between the stakeholder/beneficiaries of law’s decaying guild and the diverse, digital, collaborative, interdisciplinary emerging global...
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Oct
11
It’s not often that a law firm hears what’s expected directly from the client’s CEO. That’s what occurred at the recent DXC Strategic Partner Law Firm Summit. Bill Deckelman, DXC’s Executive Vice President and General Counsel ensured there was no hearsay when he invited DXC’s CEO and two other senior...
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Oct
04
Last week’s column examined the disconnect between law’s “innovation” fixation and its low customer satisfaction and distribution challenges. Instead of embracing the customer-centricity characteristic of digital transformation companies like Amazon and Apple, most traditional legal providers remain focused on lawyer outcomes, not customers. This includes law firms and many in-house...
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Sep
27
Law is struggling to keep pace with the speed of business as well as to satisfy clients. One key reason is that there are too many lawyers involved in legal delivery and too few logistics, supply chain, and management experts, technologists, project managers, data analysts, and other professionals/paraprofessionals. Another is...
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Sep
13
Ferris Bueller famously quipped, “Life moves pretty fast.” Imagine what he would say now …The pace of change is accelerating at warp-speed, buoyed by technological advances, communication, and globalism. Dell Technologies authored a report by 20 tech, business and academic experts projecting 85% of jobs that will exist in 2030...
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Sep
04
The staid legal industry is smitten by “innovation,” even as it lacks a common definition how the term applies to legal delivery and education/training. There’s a proliferation of awards, job titles, and conferences devoted to legal innovation. With all the ballyhoo, one would infer that law’s wicked problems–lack of access...
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Aug
23
The rule of law is under siege. It is taking incoming on all sides. The judiciary, the Department of Justice, the intelligence community, and the State Department have all been rebuked repeatedly, undermining their legal and moral authority. Our electoral process has been compromised and efforts to investigate the culprits,...
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Aug
20
Anyone who has seen the film Cabaret or heard the soundtrack will remember Liza Minnelli’s ode to the power of money: "Money makes the world go around The world go around The world go around …A mark, a yen, a buck, or a pound…Is all that makes the world go around…."...
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