Mark A. Cohen kicked off the Legal Geek North America Conference to a sold out crowd in Brooklyn, New York. Mark shared insights, challenges, and opportunities confronting the legal profession to 450 attendees from around the globe. READ MORE
Escalating demands on corporate legal consumers to “do more with less” have raised their expectations and performance bars to levels that even elite law firms cannot wholly satisfy. Leading corporate legal departments need much more than top-tier legal expertise, they need new business structures and digital transformation. This is where enterprise... read more →
In advance of his headline speaking slot at Legal Geek North America Conference, Mark Cohen talks with Legal Geek about the evolution of his public speaking skills and what it takes to land a speaker slot.
IE Law School (Spain)—Visiting Professor teaching three Master Classes College of Law (Australia)— Faculty Fellow, & Program Board, Master of Legal Business Program
Connecting international thought leaders to improve legal services, education, & training.
Digital transformation is all about customers. It is a paradigm-shifting, holistic journey companies embark upon to capture, retain, and leverage them as corporate assets. Customer-centricity is its North Star, and brand loyalty its prize. An enhanced, constantly improving, end-to-end customer experience is the means of achieving and sustaining brand loyalty... read more →
The first of this two-part series examines why the legal function has difficulty proving their value to business. This segment proffers how it can make its case. Lawyers are the legal function’s greatest obstacle to demonstrating business value. Most are intelligent, focused, industrious, analytical, and goal-oriented—desirable workforce traits. So where’s... read more →
The first of this two-part article explores why the legal function has difficulty proving its worth to business. The second segment will proffer how it can make its case. Law is about persuasion. Trial work requires knowing your audience, producing evidence, meeting the burden of proof, and demonstrating entitlement to... read more →
Recent announcements of promising vaccines offer hope to a world weary of pandemic-induced misery. Inoculation may curb Covid-19 but not its extreme acceleration of meta-trends transforming how we live and work. Ferris Bueller famously said, “life moves pretty fast.” That was in 1986; what would he say now? The end... read more →
Amazon (AMZN) founder Jeff Bezos was thinking big from the start. He named the company Amazon because “it’s not only the largest river in the world, it's many times larger than the next biggest river. It blows all other rivers away." Amazon has become the corporate conquistador. Its acute customer-centricity,... read more →
This is the age of the customer. In the digital age, buyers can access a wealth of information in real-time. They have more choices, can make better-informed decisions based upon data and peer reviews, and “get to yes” faster and more conveniently than ever before. Digitally-mature companies are focused on customers;... read more →
There is widespread consensus among CEO’s that business changes underway before Covid-19 have accelerated dramatically. For example, online delivery’s volume increased by the same amount in eight weeks as it had during the previous decade. Telemedicine experienced a ten-fold growth in subscribers in just 15 days. MicrosoftMSFT CEO Satya Nadella... read more →
The 2019 novel coronavirus (COVID-19) is attacking the health, financial welfare, social order and political stability of nations across the globe. At a time when millions are fighting to survive illness, financial hardship, political upheaval, and other existential threats, it is difficult to look beyond the moment. The scourge of... read more →
Richard Susskind and Mark A. Cohen, two of the global legal industry’s most respected names, conducted a series of four live online events titled “The Uncertain Decade.” Each event focused on key industry issues that included: digital transformation and its impact on the legal function, legal education and training, and... read more →
Axiom hired a new CEO from Gartner. Deloitte launched its Legal Business Services offering. UnitedLex hired a Chief Digital and Transformation Officer from Genpact. These moves were announced within a ten-day period. The concurrence of the announcements might be coincidental but the reasons behind them are anything but. Big money is... read more →