When people have points of reference that are humanizing, that demystifies difference. —Laverne Cox The pandemic has intensified the daily battle of subsistence for hundreds of millions of our fellow humans. For the more fortunate, it has provided an opportunity to reflect, reboot, and rebalance their lives. What is our... read more →
Feb
23
Jan
25
Big Law has demonstrated remarkable resilience. It has weathered financial crises, economic downturns, the Big Four, automation, social change, corporate digital transformation, and the Pandemic,. Big Law channels Mark Twain— the reports of its demise have been greatly exaggerated. Large corporate law firms enjoyed a rich economic harvest in 2021.... read more →
Dec
19
Business is undergoing a paradigmatic shift in its relationship with existing and prospective customers, the workforce, society, and even the planet. This is the business story of our time— a top-to-bottom corporate reverse- engineering process undertaken from the customer perspective. Business is challenging and refining its purpose, culture, structure, economic... read more →
Nov
30
Ferris Bueller said, “Life moves pretty fast….” That was in the ‘80’s. What would he say now? Life is moving very fast, propelled by the speed and breadth of change. Legal industry change is generally viewed through the narrow lens of the profession. Lawyers have long controlled all facets of... read more →
Oct
26
“Talent” is a common term lacking a conventional meaning. The importance of a working definition goes far beyond semantics; it is critical to individual and enterprise success. Talent, like other elements of digital transformation, is a fluid, nuanced word with many facets. Talent wars have heated up across multiple industries... read more →
Oct
11
“It is a capital mistake to theorize before one has data.”—Sherlock Holmes Digital business runs on data. It is a multidimensional asset whose value transcends internal functions, supply chain, enterprise, customers, competition, society— even the planet. Perhaps that’s why a 2017 Economist article dubbed data the world’s most valuable resource. Data is... read more →
Sep
14
This is the second in a two-part series. The first segment examined how and why legal change derives from business digital transformation. Business has often regarded the legal function as a corporate bottleneck and cost center. That’s because legal culture, education, indoctrination and language are different than other corporate business... read more →
Aug
14
The first of this two-part series examines how and why legal change derives from business digital transformation. The second segment analyzes the legal function’s transition from cost center to value creator and how to quantify its value. Legal industry change is a business story more than a legal one.... read more →
Jul
27
The legal industry has a digital gap separating it from business and its customers. This is a high-stakes challenge exacerbated by the legal ecosystem’s widespread failure to recognize, much less address it. Business is adversely affected by a digitally laggard legal function. That’s why the C-Suite and corporate Boards expect... read more →
Jun
28
Thomson Reuters and Georgetown Law recently released their 2021 Report On The State of The Legal Industry (“The Report”). This year’s edition provides a law firm-centric, data and graph-filled analysis of the industry’s past “extraordinary” year. The Report channels Malcom Gladwell’s “The Tipping Point,” positing the legal industry may have... read more →