This is the age of the customer. The asymmetrical advantage that sellers long held over buyers is gone. Consumers have access to market information and choice that has transformed the... read more →
Law firm sustainability—and more specifically, the future of the partnership model-- is a hotly debated topic. Some pundits suggest partnership firms are dinosaurs on the brink of extinction. They point... read more →
Business is about doing more with less. This is its mantra since the global financial crisis. Tech-enabled, data and process-driven upstarts have unseated a pan-industry array of incumbents and ushered... read more →
Collaboration is a fiber of the digital age business fabric. In a global marketplace climate where boundaries separating geographies and industries are melting like glaciers and technological advances are enabling... read more →
This past Monday (July 2) Mark A. Cohen wrote the following in Forbes online: “Law is staging its own version of ‘every kid gets a trophy’ … Every week, all over the... read more →
The legal industry is awash in all things “legal tech.” Tech start-ups are popping up like Starbucks. Legal tech conferences and hackathons are everywhere. Investment in legal tech set an... read more →
Lawyers have a penchant for defining terms. Why then is there no commonly accepted meaning for “legal services?” One reason is that, until relatively recently, legal services were delivered principally... read more →
“Time is Money” wrote Benjamin Franklin in a 1748 essay titled Advice to a Young Tradesman. Franklin was a polymath–scientist, statesman, publisher, inventor and diplomat. Is it coincidence that he... read more →
The legal industry is transitioning from guild to marketplace. Differentiation is becoming critically important in a field long known for the homogeneity of its providers and the acquiescence of its... read more →
A recent American Lawyer article by Roy Strom extolls the growth of ‘alternative providers.’ It focuses on The Corporate Legal Operations Consortium (CLOC), an oft-cited industry bellwether. Strom references a... read more →
