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Legal Mosaic Legal Mosaic
  • Home
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Portrait Of The Customer-Centric Legal Function

Digital transformation is all about customers. It is a paradigm-shifting, holistic journey companies embark upon to capture, retain, and leverage them as corporate assets. Customer-centricity is its North Star, and... read more →

How Does The Legal Function Demonstrate Value To Business?

The first of  this two-part series examines why the legal function has difficulty proving their value to business. This segment proffers how it can make its case. Lawyers are the... read more →

Why Can’t The Legal Function Prove Its Value?

The first of this two-part article explores why the legal function has difficulty proving its worth to business. The second segment will proffer how it can make its case. Law... read more →

A Post-Pandemic Survival Kit For The Legal Industry

Recent announcements of promising vaccines offer hope to a world weary of pandemic-induced misery. Inoculation may curb Covid-19 but not its extreme acceleration of meta-trends transforming how we live and... read more →

Law Is Not Ready For Amazon. Is Amazon Ready For Law?

Amazon (AMZN) founder Jeff Bezos was thinking big from the start. He named the company Amazon because “it’s not only the largest river in the world, it's many times larger... read more →

When Will The Legal Industry Become Customer-Centric?

This is the age of the customer. In the digital age, buyers can access a wealth of information in real-time. They have more choices, can make better-informed decisions based upon data... read more →

Covid-19 Is Transforming The Legal Industry: Macro And Micro Evidence

There is widespread consensus among CEO’s that business changes underway before Covid-19 have accelerated dramatically. For example, online delivery’s volume increased by the same amount in eight weeks as it... read more →

COVID-19 Will Turbocharge Legal Industry Transformation

The 2019 novel coronavirus (COVID-19) is attacking the health, financial welfare, social order and political stability of nations across the globe. At a time when millions are fighting to survive... read more →

Reflections on an UnCertain Decade

Richard Susskind and Mark A. Cohen, two of the global legal industry’s most respected names, conducted a series of four live online events titled “The Uncertain Decade.” Each event focused... read more →

What Recent Axiom, Deloitte, And UnitedLex Announcements Reveal About Law’s Future

Axiom hired a new CEO from Gartner. Deloitte launched its Legal Business Services offering. UnitedLex hired a Chief Digital and Transformation Officer from Genpact. These moves were announced within a... read more →
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