Sep
14
This is the second in a two-part series. The first segment examined how and why legal change derives from business digital transformation. Business has often regarded the legal function as a corporate bottleneck and cost center. That’s because legal culture, education, indoctrination and language are different than other corporate business...
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Aug
14
The first of this two-part series examines how and why legal change derives from business digital transformation. The second segment analyzes the legal function’s transition from cost center to value creator and how to quantify its value. Legal industry change is a business story more than a legal one....
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Jul
27
The legal industry has a digital gap separating it from business and its customers. This is a high-stakes challenge exacerbated by the legal ecosystem’s widespread failure to recognize, much less address it. Business is adversely affected by a digitally laggard legal function. That’s why the C-Suite and corporate Boards expect...
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Jun
28
Thomson Reuters and Georgetown Law recently released their 2021 Report On The State of The Legal Industry (“The Report”). This year’s edition provides a law firm-centric, data and graph-filled analysis of the industry’s past “extraordinary” year. The Report channels Malcom Gladwell’s “The Tipping Point,” positing the legal industry may have...
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May
25
“Teamwork is the ability to work together toward a common vision. The ability to direct individual accomplishments toward organizational objectives. It is the fuel that allows common people to attain uncommon results.” -Andrew Carnegie The legal profession’s “lawyer and non-lawyer’” mindset is alive, if not well. A recent Bloomberg Law article...
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Apr
26
Litigation has long been a central legal practice pillar and profit center. The term is applied narrowly to describe disputes that invoke the judicial process and broadly to encompass any formal dispute resolution process involving legal rights. The broader definition entails internal and governmental investigations, arbitration, mediation, regulatory, administrative, and...
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Apr
06
The world is one year into a pandemic that has radically altered our present and accelerated our future. Tom Friedman presciently opined in the early days of the scourge that Covid-19 would be an historical dividing line separating “ before-Corona (BC) and after-Corona (AC).” A dramatic increase in law school applicants is...
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Mar
08
Digital transformation is all about customers. It is a paradigm-shifting, holistic journey companies embark upon to capture, retain, and leverage them as corporate assets. Customer-centricity is its North Star, and brand loyalty its prize. An enhanced, constantly improving, end-to-end customer experience is the means of achieving and sustaining brand loyalty...
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Feb
09
The first of this two-part series examines why the legal function has difficulty proving their value to business. This segment proffers how it can make its case. Lawyers are the legal function’s greatest obstacle to demonstrating business value. Most are intelligent, focused, industrious, analytical, and goal-oriented—desirable workforce traits. So where’s...
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Jan
19
The first of this two-part article explores why the legal function has difficulty proving its worth to business. The second segment will proffer how it can make its case. Law is about persuasion. Trial work requires knowing your audience, producing evidence, meeting the burden of proof, and demonstrating entitlement to...
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