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Blog Post
It’s not often that a law firm hears what’s expected directly from the client’s CEO. That’s what occurred at the recent DXC Strategic Partner Law Firm Summit. Bill Deckelman, DXC’s Executive Vice President and General Counsel ensured there was no hearsay when he invited DXC’s CEO and two other senior executives to address outside counsel. Summit attendees included Strategic Partner law firms, senior members of DXC’s legal department, UnitedLex, AdvanceLaw, and the author. The Summit’s key objectives were to: (1) build stronger relationships between DXC legal leadership and Strategic Partners; (2) educate Strategic Partners on DXC’s mission, business strategy, and...
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Blog Post
Legal tech is attracting plenty of interest, money, press, and hype. It is law’s shiny new object that has transfixed the industry. Artificial intelligence, blockchain, and a daily rollout of new tech solutions are touted as game changers. The proliferation of tech incubators, record crowds at tech conferences, the recent Global Legal Hackathon, and the explosion of tech vendors lead many to believe that law is about to be coopted by technology. This is reinforced by uninformed, sensationalist speculation that: (1) any day now, technology will disrupt the trillion-dollar global legal industry; (2) if it doesn’t, that’s because the disruptive tech tool has yet...
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Blog Post
Thomson Reuters recently issued research that reveals a 484% five-year increase in global patent filings for new legal services technology. This signals: (1) the distinction between legal ‘practice’-- differentiated legal expertise and skills– and ‘the business of law’–the means by which legal services are effectively delivered; (2) the integral role of technology in legal delivery; (3) the wane of ‘brute force,’ labor intensive methods and ascendancy of tech and process-enabled models that leverage and reduce ‘practice’ and expand automation and the role of lower-cost resources; (4) legal digitization--tech that creates connectivity between consumer and provider, real-time communication, automation, cost and risk reduction,...
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Blog Post
‘Innovation’ and ‘disruption’ are the legal industry’s favorite terms these days. Articles and conferences on ‘legal innovation’ and ‘disruption’--whether, when, how, and by whom–are legion. Pinpointing when disruption will occur is as unpredictable as an Amtrak train’s arrival. As Yogi said, ‘it’s tough to make predictions, especially about the future.’ Another way to chart the industry’s future is to consider whether the traditional partnership model law firms are becoming obsolete and, if so, what will replace them? That does not require a crystal ball or a Ouija board; a growing body of evidence points to advancing obsolescence of the incumbent...
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Blog Post
Mark Twain said, ““Nothing so needs reforming as other people's habits.” So, can big business kick its habit of retaining law firms to handle a majority of its legal matters? The litany of law firm gripes is long and familiar: exorbitant cost and rates, overstaffing, budget unpredictability, IT and process deficiencies, and limited knowledge of clients’ business. One would think that law firms would be responding to all this–they read and hear about it every day. So why are legal consumers–not law firms–driving change in the legal marketplace? Simple answer: most large firm partners have yet to feel the financial...
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